Active, inactive and deleted users

Every user account has three states, and they override access to any panel:

  • Active: signs in with password or social login as usual.
  • Inactive: the password or social login still recognises the account, but the user lands on a warning saying the account was deactivated and asking them to contact the administrator to Reactivate; no session is opened.
  • Deleted: deletion is logical; anyone trying to sign in lands on a warning with the deletion date and, depending on the role, can Restore from the /admin user list or from the Recycle bin in /infra.

Users with the Desativar:User permission see the deactivate action in the /admin user list, and the Reativar:User permission sees the matching action. No one can deactivate their own account, and the system refuses to deactivate the last active master_global. The protection applies on password login, social login and link confirmation.

An unavailable account also cannot be impersonated: the Impersonate action does not appear on the row of anyone who is inactive, pending approval or deleted. It is the same rule as panel access — if the person cannot sign in on their own, nobody signs in as them.


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